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Terms of Use

SpotFree Window Cleaning – Terms of Use

Last Updated: June 3, 2026

1. Acceptance of These Terms

1.1 Overview. SpotFree Window Cleaning (“Company,” “we,” “us,” or “our”) provides this website located at https://www.spotfreewindow.com/ (the “Site”) and related services. These Terms of Use (“Terms”) form a legally binding agreement between you and Company.

1.2 Your Acceptance. BY CHECKING THE BOX INDICATING ACCEPTANCE, CLICKING “SUBMIT,” OR OTHERWISE AFFIRMATIVELY AGREEING TO THESE TERMS WHEN MAKING A PURCHASE, REQUESTING A QUOTE, OR USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS. If you do not agree to these Terms, do not check the box and do not use the Site.

1.3 Eligibility. You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are at least 18 years old.

1.4 Additional Terms. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

2. Access to the Site

2.1 Limited License. Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, noncommercial use.

2.2 Restrictions. You shall not: (a) sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site; (b) modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) access the Site in order to build a similar or competitive website; or (d) copy, reproduce, distribute, republish, download, display, post or transmit any part of the Site except as expressly permitted. All copyright and other proprietary notices on the Site must be retained on all copies.

2.3 Modification and Termination. Company reserves the right to change, suspend, or discontinue the Site at any time without notice. Company shall not be liable to you or any third party for any change, suspension, or termination of the Site.

2.4 No Support Obligation. Company has no obligation to provide you with technical support for the Site.

2.5 Ownership. Excluding any User Content you may provide, all intellectual property rights in the Site and its content are owned by Company or Company’s suppliers. These Terms do not give you any ownership interest in the Site or its content.

3. User Content and Reviews

3.1 User Content Defined. “User Content” means any content, materials, or information you submit, post, or display on or through the Site, including reviews, testimonials, photos, and comments.

3.2 You Grant Us a License. By submitting User Content, you grant Company a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media, including for marketing and promotional purposes. You represent and warrant that you own or have all necessary rights to grant this license.

3.3 Responsibility for User Content. You are solely responsible for all User Content you submit. Company does not control User Content and is not responsible for any User Content.

3.4 Release of Claims. You waive any moral rights or rights to attribution in your User Content and release Company from any claims arising out of our use of your User Content.

4. Your Privacy

Our Privacy Policy, available at https://www.spotfreewindow.com/privacy-policy/, explains how we collect, use, and protect your personal information. By using the Site, you consent to our collection and use of personal information as described in the Privacy Policy.

5. Third-Party Links & Ads

The Site may contain links to third-party websites or display advertisements for third parties. These Third-Party Links & Ads are not under Company’s control. Company is not responsible for any Third-Party Links & Ads and provides them only as a convenience. You use all Third-Party Links & Ads at your own risk. When you click on any Third-Party Links & Ads, the applicable third party’s terms and policies apply.

6. Other Users

Each Site user is solely responsible for its own User Content. Company is not responsible for any User Content, whether provided by you or others. Company is not liable for any loss or damage incurred as a result of interactions between Site users. Company has no obligation to become involved in any dispute between you and other Site users.

California Residents: You hereby waive California Civil Code § 1542, which states: “A general release does not extend to claims that the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

7. Disclaimers

7.1 “AS IS” BASIS. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY AND ITS SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT.

7.2 No Guarantees. COMPANY DOES NOT GUARANTEE THAT THE SITE WILL MEET YOUR REQUIREMENTS, BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.

7.3 Limited Warranty. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

7.4 California Notice. SOME JURISDICTIONS, INCLUDING CALIFORNIA, DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

8. Limitation on Liability

8.1 Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY OR ITS SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR SERVICES, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

8.3 California Notice. SOME JURISDICTIONS, INCLUDING CALIFORNIA, DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

8.4 Assumption of Risk. ACCESS TO AND USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM OR LOSS OF DATA RESULTING THEREFROM.

9. Automatic Renewal and Continuous Service

9.1 Disclosure. Company does not currently offer subscription-based or automatically renewing services. If Company introduces such services in the future, we will update these Terms to comply with the California Automatic Renewal Law (Cal. Bus. & Prof. Code § 17600 et seq.) as amended, including providing clear and conspicuous disclosure of renewal terms, obtaining express affirmative consent, providing easy-to-use cancellation methods, and sending required reminders.

9.2 Future Changes. Any introduction of automatic renewal services will be accompanied by a prominent notice on the Site and updated Terms.

10. Term and Termination

These Terms remain in full force and effect while you use the Site. We may suspend or terminate your rights to use the Site at any time for any reason, including for any use of the Site in violation of these Terms. Upon termination, your right to access and use the Site terminates immediately. The following provisions survive termination: Sections 2.5, 3, 4, 5, 6, 7, 8, 11, 12, 13, 14, and 15.

11. Copyright Policy (DMCA)

Company respects the intellectual property of others. If you believe that your copyrighted work has been infringed on the Site, please provide our designated Copyright Agent with a written notification containing:

    • Your full legal name, address, telephone number, and email address;

    • Your physical or electronic signature;

  • Identification of the copyrighted work claimed to have been infringed;

  • Identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate the material;

    • A statement that you have a good faith belief that use of the material is not authorized by the copyright owner;

  • A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

Please send written notifications to the address below and include a self-addressed stamped envelope if you wish a return reply to:

Copyright Agent
SpotFree Window Cleaning
4100 Redwood Rd, STE 20A PMB 410
Oakland, CA 94619
Email: info@spotfreewindow.com

12. Dispute Resolution – Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND CONTAINS A CLASS ACTION WAIVER.

12.1 Applicability. All claims and disputes arising from or relating to these Terms or the use of the Site that cannot be resolved informally shall be resolved by binding arbitration on an individual basis.

12.2 Informal Resolution. Before initiating arbitration, you must send a written Notice of Dispute to: 

SpotFree Window Cleaning
4100 Redwood Rd, STE 20A PMB 410
Oakland, CA 94619

describing the claim and requested relief. If the dispute is not resolved within thirty (30) days after notice is received, either party may initiate arbitration.

12.3 Arbitration Rules. Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted by a single neutral arbitrator. The arbitration shall take place by telephone, online, or based solely on written submissions at the option of the party seeking relief, unless the amount in controversy exceeds $10,000, in which case a hearing may be held within 100 miles of your residence.

12.4 Class Action Waiver. ALL CLAIMS AND DISPUTES MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS. THERE SHALL BE NO CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTIONS. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST COMPANY ONLY IN YOUR INDIVIDUAL CAPACITY.

12.5 Jury Trial Waiver. YOU AND COMPANY WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO A JURY TRIAL. Instead, disputes will be resolved by arbitration under these Terms.

12.6 Small Claims Court. Either party may bring an individual action in small claims court instead of arbitration.

12.7 Emergency Relief. Either party may seek emergency equitable relief from a state or federal court in Alameda County, California, to maintain the status quo pending arbitration.

12.8 Exceptions. Claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of intellectual property rights are not subject to this Arbitration Agreement.

12.9 Confidentiality. All aspects of the arbitration proceeding shall be strictly confidential unless otherwise required by law.

12.10 Severability. If any part of this Arbitration Agreement is found unenforceable, that part shall be severed, and the remainder shall continue in full force and effect.

13. General Provisions

13.1 Changes to These Terms. We may revise these Terms from time to time. If we make material changes, we will notify you by email (to the last email address you provided) and/or by posting a notice on the Site. Changes are effective thirty (30) days after notice for existing users and immediately for new users. Your continued use of the Site after notice of changes constitutes your acceptance of the revised Terms.

13.2 Electronic Communications. You consent to receive communications from Company electronically. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

13.3 Entire Agreement. These Terms constitute the entire agreement between you and Company regarding the use of the Site and supersedes and replaces all prior written or verbal communications, agreements, and understandings.

13.4 Waiver. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

13.5 Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

13.6 Assignment. You may not assign these Terms without Company’s prior written consent. Company may freely assign these Terms.

13.7 Independent Contractor. Your relationship to Company is that of an independent contractor. Neither party is an agent or partner of the other.

13.8 Export Control. You agree not to export, re-export, or transfer any U.S. technical data obtained from Company in violation of United States export laws.

13.9 California Consumer Rights. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs, 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

13.10 Governing Law and Venue. These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles. For any claims not subject to arbitration, the exclusive jurisdiction and venue shall be the state or federal courts located in Alameda County, California.

14. Contact Information

SpotFree Window Cleaning
For mailing purposes only:
4100 Redwood Rd, STE 20A PMB 410,
Oakland, CA, 94619
Email: info@spotfreewindow.com

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